We are representing an international organization which combines physical records expertise with cutting-edge digital solutions — ECM, cloud archives, workflow automation, and SaaS platforms — to deliver secure, compliant, end-to-end information governance.

We’re hiring a Business Development Manager who lives at the intersection of digital transformation, SaaS, and BPO. If you can open doors at C-level, translate compliance pain into SaaS ROI, and close complex deals, you’ll thrive here.

Impact that you will make:
You’ll sell solutions that actually matter — helping clients reduce risk, unlock data, and meet compliance in a digital-first world. Backed by Crown’s global brand, you’ll have best-in-class physical and digital capabilities to take to market, plus the autonomy to build your territory and be rewarded for results.


Key Responsibilities
Drive New Business in Digital + BPO
- Hunt and win new logos across industries where records, compliance, and digitisation are mission-critical — banking, legal, healthcare, government, and MNCs
- Own the full sales cycle for Enterprise Content Management, document digitisation, cloud archives, SaaS workflow platforms, and outsourced BPO services
- Build and execute go-to-market strategies that deliver against aggressive revenue targets in information governance and digital solutions
- Keep a healthy, qualified pipeline through targeted prospecting, industry networking, and partner-led lead generation
- Run high-impact demos and workshops that map our digital + physical solutions directly to client pain points
Become a Trusted Advisor
- Build deep relationships with CIOs, Heads of Compliance, Legal, and Digital Transformation leads
- Diagnose client environments and architect solutions that blend physical records, digital workflows, and SaaS platforms — balancing efficiency, risk, and regulatory compliance
- Lead commercial negotiations and close deals that align with Crown’s growth and margin objectives
- Ensure flawless handover to implementation and service teams so promises made = promises kept
Own Your Market
- Stay ahead of evolving regulations, data privacy laws, and emerging tech in records management, IG, and digital archiving
- Position Crown as the partner of choice by leveraging deep knowledge of the entire information lifecycle — from warehouse to cloud
- Feed market intelligence back to Product and Marketing to sharpen our roadmap and campaigns
- Represent Crown at industry forums, roundtables, and events to grow brand authority
Collaborate to Win
- Partner with Marketing, Operations, Pre-Sales, and Technical teams to craft value-driven proposals and RFP responses
- Maintain accurate forecasts, account plans, and CRM hygiene — we’re data-driven
- Act as the voice of the customer internally to continuously improve our offerings

Key Requirements:
- Bachelor’s in Business, Marketing, Information Management, or related field
- 6+ years of proven B2B sales/BD success in records management, ECM, digital transformation, SaaS, or BPO services
- Track record of exceeding quota selling complex, multi-stakeholder solutions
- Strong consultative selling skills — you can unpack technical architecture into board-level business benefits
- Excellent communication, negotiation, and executive presence
- Self-starter who operates with urgency and minimal supervision
- Certifications in Records Management, Information Governance, AIIM, IGP, or Digital Transformation
- Experience selling to regulated industries and navigating compliance-driven sales cycles
- Existing network across Singapore/APAC enterprise buyers of ECM, digitisation, or outsourced services


Ready to own the future of information management?
Apply now and tell us about the most complex SaaS or BPO deal you’ve closed — and how you made it happen.