Data Centre Operations Manager / Director

Location: Philippines
Discipline:
Client type:
Contact: Lamia Haque
Reference: 2859
Posted: about 5 hours ago
We are looking for an experienced Data Centre Operations Manager / Director to lead the day-to-day management of a mission-critical data centre facility for a high-profile digital infrastructure organisation. In this role, you will oversee a multidisciplinary team of in-house and vendor staff, including facilities engineers and data centre technicians, ensuring operational excellence, system uptime, and service continuity.

If you are successful, you will enjoy the following:
- The opportunity to manage a world-class data centre facility supporting critical services\
- A dynamic and collaborative environment with an innovative digital infrastructure organization.
- Professional development and growth opportunities.
- A competitive remuneration package aligned with industry standards.


Key Responsibilities:
•    Lead and scale a data centre operations team responsible for maintenance and operational uptime of critical infrastructure and server hardware
•    Collaborate closely with regional and global teams across networking, facilities, supply chain, logistics, and tooling to ensure seamless operations
•    Develop engineers and technicians through mentorship, training, and performance management
•    Drive a strong operational culture centered on ownership, safety, accountability, and continuous improvement
•    Standardize and implement consistent operating procedures across regional sites
•    Oversee daily operations, change management, and incident response, ensuring full compliance with established processes
•    Own and lead mid-sized projects from concept to implementation, including stakeholder engagement and vendor coordination
•    Review and prioritize ticket queues, maintenance schedules, and site interventions
•    Define specifications for operational tooling, automation, monitoring, and data-driven decision-making
•    Build and maintain staffing plans, on-call schedules, and vendor management workflows
•    Provide regular reporting and insights to regional operations leadership
•    Develop and maintain documentation, policies, and SOPs that align with industry best practices and internal SLAs
•    Contribute to short- and long-term strategy for site operations and business continuity

Key Requirements:
•    Bachelor’s degree in Information Technology, Engineering, or a related technical discipline (or equivalent experience)
•    5+ years in technical operations management, preferably in mission-critical environments
•    Minimum 2 years of experience in a data centre or critical infrastructure setting
•    Proven ability to manage and develop high-performing technical teams and vendor partners
•    Demonstrated success managing infrastructure operations and project delivery within defined KPIs
•    Strong understanding of mechanical and electrical systems within data centre environments
•    Experience with capacity planning, incident response, and compliance-driven environments
•    Strong technical documentation and communication skills


If you're a seasoned DC manager with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. This role will require someone to join on short notice.