We are representing one of the largest APAC Data Centre Operators, seeking a highly motivated and experienced Senior Manager, Customer Success to join its dynamic team. As a key member of our customer success team, you will provide critical support to the Senior Director of Customer Success, driving deal closure and ensuring seamless transactional activities.

If you are successful in the role, you will enjoy the following:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and supportive team environment
- Work with a leading APAC Data Centre operator


Key Responsibilities:
- Lead deal-related transactional activities, ensuring accuracy and timeliness
- Support the Senior Director in pipeline deal closure, providing strategic input and execution expertise
- Support in developing and managing relationships with key stakeholders, including customers and internal teams
- Collaborate with cross-functional teams to resolve customer issues and drive satisfaction
- Support the Senior director in communicating effectively with customers, understanding their needs and providing tailored solutions
- Thrive in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
- Drive customer success initiatives, identifying opportunities for growth and expansion

Key Requirements:
- Proven track record in customer success, sales, or account management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects
- Strong analytical and problem-solving skills
- Experience in data centre or related industry preferred
- Bachelor's degree in a relevant field


If you are a motivated and results-driven professional looking for a challenging and rewarding role, please apply to find out more!