General Manager (Retail Mall)

Location: Jakarta
Discipline:
Client type:
Contact: Ethan Tan
Reference: 1936
Posted: about 1 month ago
We are seeking an experienced and dynamic General Manager to lead the successful launch and operation of our new shopping mall in Jakarta. The ideal candidate will have a proven track record in retail management, marketing, and leasing, excellent leadership skills, and a strong understanding of the Indonesian market.

If you are successful in this role, you will enjoy a competitive salary and benefits package, you will have the opportunity to lead a high-profile shopping mall in Jakarta, work in a collaborative and dynamic work environment, enjoy professional development and growth opportunities. You will also enjoy recognition and rewards for outstanding performance


Key Responsibilities
- Develop and implement strategies to drive footfall, sales, and customer satisfaction
- Lead and manage a team of department heads, including marketing, leasing, operations, and customer service
- Oversee mall operations, including tenant management, facilities management, and security
- Build and maintain relationships with tenants, partners, and stakeholders
- Analyze sales data and market trends to optimize mall performance
- Ensure compliance with company policies, legal requirements, and industry standards
- Develop and manage budgets, financial reports, and performance metrics
- Foster a positive and inclusive work environment
- Develop and execute marketing strategies to position the mall as a premier shopping destination
- Lead leasing efforts to attract and retain high-quality tenants
- Negotiate lease agreements and manage tenant relationships
- Collaborate with the marketing team to develop and implement promotional campaigns
- Conduct market research and analyze competitor activity to stay ahead in the market

Key Requirements
- 8+ years of experience in retail management, with a focus on shopping malls or large retail centers
- Proven track record of success in a similar role, with experience in marketing and leasing
- Strong leadership and management skills, with the ability to motivate and inspire teams
- Excellent communication and interpersonal skills
- In-depth knowledge of the Indonesian retail market and consumer behavior
- Bachelor's degree in Business Administration, Marketing, or a related field
- Fluency in English and Indonesian (written and spoken)
- Postgraduate degree in Business Administration, Marketing, or a related field
- Experience with retail management software and data analytics tools
- Proven experience in marketing and leasing, with a strong network of contacts in the industry


If you are a motivated and experienced retail professional looking for a new challenge, apply now and find out more!